Managing Knowledge in Health Services
This book edited by Andrew Booth & Graham Walton was published by Library Association Publishing (now Facet Publishing) in 2000. It is now out of print and, with permission from the publishers, the editors are pleased to offer the entire work as open access. Much of the content is not time sensitive and it still provides a useful conspectus of health information and library services in the early 21st Century. A companion volume Exploiting Knowledge in Health Services was edited by Graham Walton & Andrew Booth in 2004 and published by Facet Publishing.
Preliminary material pdf rtf
Part 1 Contextual background to healthcare and health information services
1 Health services: a contemporary approach 3
Graham Walton pdf rtf
2 Health service users of information 15
Christine Urquhart pdf rtf
3 Health service libraries 31
Jane Mackenzie pdf rtf
4 Health service information providers 53
John Hewlett pdf rtf
5 Consumer health information 69
Donald Mackay pdf rtf
Part 2
Health information resources and their organization and management
6 Providing direction and management for health library 89
and information services pdf rtf
Graham Walton
7 Identifying users’ needs 101
Andrew Booth pdf rtf
8 Making a case 112
Andrew Booth pdf rtf
9 Identifying resources 122
Sharon Dobbins pdf rtf
10 Organizing information resources 137
Andrew Booth pdf rtf
11 Delivering and accessing resources 151
Andrew Booth pdf rtf
12 Marketing a service 162
Andrew Booth pdf rtf
13 Evaluating information services 173
Linda Banwell pdf rtf
14 Training the users 182
Alison Hicks pdf rtf
Part 3
Skills needed to make effective use of the knowledge base
15 Formulating the question 197
Andrew Booth pdf rtf
16 Selecting appropriate sources 206
Andrew Booth pdf rtf
17 Searching the databases 222
Louise Falzon pdf rtf
18 Searching the Internet 237
Andrew Booth pdf rtf
19 Filtering and evaluating the knowledge base 251
Suzy Paisley pdf rtf
Tables pt1 pt2
20 Organizing a personal knowledge base 268
Andrew Booth pdf rtf
21 Keeping up to date with the knowledge base 279
Andrew Booth pdf rtf
22 Some concluding trends and themes 289
Andrew Booth and Graham Walton pdf rtf
References 295 pdf rtf
Index 345 pdf rtf
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